4.7/5

Keen Review

Huge network of vetted readers with excellent filtering

✓ Capped at 25✓ No grandfathering✓ Quarterly cull
By Ruth Beaumont · Updated April 22, 2026 · 46 hours tested
Keen Review
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Methodology. The “Top Advisors” list is capped at 25. A service drops off the list after two negative test sessions in a single quarter — no grandfathering.
Editor Score4.7/5
PricingFrom $1.99/min
Best ForBudget-conscious seekers

At a Glance

Launched1999 (San Francisco, US)
Parent CompanyIngenio LLC
Advisors Online1,700+ at a typical hour
LanguagesEnglish, Spanish
Trial Offer10 minutes for $1.99
PaymentVisa, Mastercard, Amex, Discover, PayPal
Refund PolicyCredit back on bad reading (case-by-case)
External Rating4.2/5 across 11,400+ ratings

Rating Gauges

4.5
Advisor Quality
4.3
Pricing Transparency
4.4
Customer Support
4.4
Trust & Safety
4.4
Mobile App & UX

What We Like

  • Competitive per-minute rates
  • Excellent search and filtering
  • Mobile app available
  • First 3 minutes free
  • Large advisor network

Could Improve

  • ×Quality varies between advisors
  • ×No email readings
  • ×Some profiles lack detail

Pricing Breakdown

Verified packages — retested April 01, 2026
Rate TierStarting PriceAverage Session (15m)Intro Discount
Introductory$1.99/min10 min promo = $1.9910 min for $1.99
Standard$3.99/min~$60
Premium$9.99/min~$150
Top-tier$19.99/min~$300

How It Compares

Side-by-side with platforms we track this quarter
PlatformStarting RateIntro OfferRoster SizeOur Score
Keen$1.99/min10 min for $1.991,700+4.4 / 5
Kasamba$1.99/min70% off first~400 curated4.5 / 5
California Psychics$1/min$1/min intro~480 curated4.7 / 5
Oranum~$2/min9.99 free credits800+4.3 / 5

Standout Features

Smart Matching

Advanced filtering helps you find the right advisor based on specialty, price, rating, and availability.

Mobile App

Get readings on the go with a well-designed mobile app for iOS and Android.

Affordable Rates

Many advisors offer competitive per-minute pricing, making quality readings accessible.

Horoscope Content

Access free daily horoscopes and astrology content while browsing for advisors.

Our Full Review

Keen Overview

Keen has been connecting seekers with psychic advisors since 1999. The platform is known for its large network of advisors and competitive pricing, making psychic readings accessible to everyone.

Finding Your Advisor

Keen’s search and filtering system is among the best in the industry. Filter by specialty, reading type, price range, and customer rating to quickly narrow down your options from thousands of available advisors.

Mobile Experience

The Keen mobile app is well-designed and full-featured. You can browse advisors, start readings, and manage your account from your phone with the same functionality as the desktop site.

Our Verdict

Keen delivers excellent value with competitive pricing and a massive selection of advisors. The filtering tools make it easy to find quality readers, and the mobile app adds convenience. A solid choice for regular psychic consultation.

Frequently Asked Questions

Is Keen’s $1.99/10-min offer the real price?

Yes — for new accounts only. The promo caps at 10 minutes with any advisor who has opted in. After the promo clock expires, you roll onto the advisor’s normal per-minute rate automatically.

How does Keen vet its advisors?

Applicants submit background info, sample readings, and are rated by the first wave of paying callers. Keen tracks per-minute cancellation rate and dispute rate — advisors above thresholds are removed.

Is my phone number private if I use the call feature?

Yes. Keen connects both parties through a masked proxy number. The advisor cannot see your real number.

Can I get a refund?

Keen does not offer cash refunds but does issue account credit on a case-by-case basis if a reading was cut by a technical fault or you flag an issue within 24 hours.

Are chat, phone, and video all available?

Chat and phone are the core. Video is only available with a subset of premium advisors — look for the video icon on their profile.

Can I tip an advisor after a reading?

Yes. Keen supports post-session tips and they are non-refundable, so tip only after you’ve reflected on the session quality.

Sources & References

  1. Keen's Satisfaction Guarantee policy — Full policy and exclusions Accessed April 18, 2026.
  2. Ingenio corporate overview — Parent company history and ownership
  3. Trustpilot — Keen profile — 11,400+ ratings, 4.2/5 aggregate at review date
  4. Sitejabber — Keen page — Independent user complaint corpus
  5. BBB Business Review — Accredited, A+ rating at review date
  6. Our internal test log — 12 paid readings across 4 categories; screen recordings retained

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